Enterprise Network Services Enterprise Security Services Remote Access Services Device Monitoring & Management RMM for LANs & WANs Server Monitoring RMM for IP Telephony Converged Services

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Virtela was able to meet a very short implementation timeline to bring our production facilities online, even cutting some of our installation timeframes by half.

- PennEngineering

RMM Services for IP Telephony

Capitalize on communications through managed performance.

As organizations replace traditional telephony architectures with IP networks, they face new challenges to meet or exceed traditional telephony service offerings by consolidating their voice and data networks.

Virtela’s Remote Monitoring and Management (RMM) Services of IP Telephony are designed to help network and telephony administrators achieve the reliability and service levels experienced with legacy telephony environments - all with dramatically less cost.

Virtela’s RMM Services for IP Telephony equipment includes routers, switches, voice gateways, call manager servers, and others as defined by our customers’ specific coverage needs. Our service provides you with immediate knowledge of any event or incident, as well as overall performance statistics and reports for every monitored device including interface level details via VirtelaView^SM, our online customer portal.

Virtela tracks bug lists, release notes and features lists, and remotely installs updates as permitted via vendor maintenance agreements. Our seasoned engineers also provide resolution of any device-related issues.

With Virtela’s RMM for IP Telephony, you keep your communications flowing while enabling your enterprise to place an increased focus on their core business.