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Notable Quotes
Our Customers
"A high-availability infrastructure is essential to exceed our customers’ expectations, and Virtela impressed us with the most flexible design that offered built-in redundancy and security at a competitive price. Their engineering expertise has helped drive costs out of our network while enabling us to rely on Virtela for our diverse global communications requirements." - CTS Corporation
"We're very impressed with Virtela's full service end-to-end, strong technical skill set and fast responsiveness. Virtela executed on or ahead of time to ensure our move to the new network was seamless and resulted in zero downtime." - Agile Software Corporation
“Virtela was the clear choice for three key reasons: value, relationship and service commitment. Virtela had the best value proposition of the 10 service providers we evaluated. Moreover, they invested a lot of time to develop a strong relationship with us and were willing to commit to very high service levels." - Shaklee Corporation
"We evaluated all the major global service providers and Virtela met our exhaustive requirements. Virtela uniquely gives us a single face for all network implementation and management across our Asia-Pacific countries, with a flexible broadband network solution that delivers greater reach, performance and savings than cost-prohibitive Frame Relay networks." - Pitney Bowes
"No other provider could deliver the wealth of managed services on a worldwide basis that Virtela provides through a highly experienced single point of contact. Virtela's obsession with customer involvement and satisfaction has remained consistent from day one and played a major role in achieving a smooth migration and superior ongoing management. Any company that has branch offices would be wise to outsource their network in this fashion." - GAB Robins
"Virtela offered a smooth migration and demonstrated that they could keep pace with our growth given the need to connect new global branch offices very quickly, within days if required. Our partnership with Virtela has yielded a higher performance wide area network with substantial TCO savings and enabled our IT staff to be laser-focused on more strategic efforts." - Extreme Networks
"Virtela's backbone redundancy provides us with superior performance and availability. Virtela also demonstrated superior knowledge of all the components of our solution, a willingness to tailor their services to meet our needs and a work-ethic that we felt would be vital in order to successfully roll-out our network solution." - Muscular Dystrophy Association
"Virtela has far exceeded the experience we have had with previous carriers, especially with regard to time savings and service. Our limited IT staff did not have to deal with the technical and administrative challenges of getting services installed in locations where English is not the preferred language. Virtela was able to meet a very short implementation timeline to bring our production facilities online, even cutting some of our installation timeframes by half." - PennEngineering
"The network migration with Virtela went flawlessly and the new VoIP system has performed very well with such a stable network foundation. From Day One, we've had no glitches, no downtime and no mis-configurations. We have since worked with Virtela to fine-tune our classes of service to heighten the priority for Internet traffic, and VoIP performance remains excellent." - IFC Credit Corporation
"Virtela is the true definition of a managed service. Virtela provides us with added network reliability and management capabilities that enable us to remain out in front of client requests. We get the benefits of a high performance network and a team of experts 'on call' without having to staff for it. The managed services benefit our entire organization, allowing us to realize efficiencies and savings which help the company remain competitive and connected." - The Facility Group
"The simplicity of Virtela's managed service approach, their accommodating attitude during the troubleshooting and setup phase and the consistency and redundancy of the solution, were all very attractive aspects for us. Virtela has proven to be a good balance of flexibility, responsiveness, and consistency. All traits that will serve us well if we expand further into Asia-Pac." - Pixelworks
"Getting critical information into the hands of law-enforcement immediately is essential to our daily operations. From any location, our employees can use the Virtela managed network solution to gain instant, secure access to missing and exploited case files to help law-enforcement bring more children home." - National Center for Missing and Exploited Children
“Our entire business runs over this network - from building products and taking orders to shipping and receiving - and we required a resilient design. Virtela came to the table with management resources and engineering expertise to work with me to deliver a creative network solution that I would not have otherwise thought I could outsource." - Filtrona Extrusion
"Only Virtela could offer a unified broadband solution within the very limited budget KidsPeace, as a charity, can devote to IT. From a quality of care perspective, we're able to spend more time in therapy and treatment with kids and families and less time online accessing e-mail and completing documentation. From a support perspective, we no longer have to field calls about difficult to diagnose dial problems and Virtela frees our small staff from the time-consuming task of access development and maintenance." - KidsPeace
"With our Frame Relay service there were significant cost, reliability and rigidity barriers to realizing our vision for the network going forward. In addition to increasing our bandwidth by up to three times and delivering over 50% in hard cost savings, Virtela has enabled our entire company to operate and interact in a single 'Global Virtual Office' atmosphere." - Arbortext
"The Virtela VPN has increased our bandwidth by up to 100%, decreased latency by 10% and cut WAN costs by half. But most importantly, we gave the network manager back his sanity. Now, instead of worrying about lights and switches, he's really leveraging his skill set to help the business." - EMC Documentum
"I wish I could say that Virtela won a competitive bid, but I cannot. There simply wasn't another network service provider who could deliver the voice quality and state-of-the-art call center functionality that our project specifications required at the cost-savings model we had to meet." - Beacon Global Services
"We're very impressed by Virtela's level of execution, they've proven to bring up sites faster and have broader service coverage than other providers. By leaving the management of multiple access providers throughout the country to Virtela's experts, we're able to focus on more strategic IT projects." - Fuddruckers
The Industry
“Virtela is an inherently reliable and price-optimized solution that is ideal for firms with limited WAN expertise and a need for business class MPLS, using technologies like DSL.” - Forrester Research
“Customers seeking innovative IP services would do well to look at VNOs like Virtela. While traditional carriers have network infrastructure to maximize – a consideration that leads to service choices they might not otherwise make – VNOs can remain nimble and flexible…End users seeking a global managed IP VPN solution have only a handful of options. Virtela is one of the few VNOs able to give big, traditional carriers a run for their money in this IP VPN niche.” - IDC
“Virtela positioned in the “Visionary” quadrant in the U.S. Managed Remote Access & Mobility Services Magic Quadrant & named one of the “Cool Vendors in Network Services” for Virtela’s MPLS Service Fabric” - Gartner
“Virtela has built a business that combines the best of both worlds. It has constructed a relatively low-cost, multinational network built on strong third-party relationships, administered by its own carrier-class consulting, installation, management and billing services.” - THINKstrategies
“[Virtela] poses a credible threat to facilities-based providers due to their focus on the customer, redundant virtual networks and strong balance sheet.” - The Yankee Group
"DSL VPNs are taking off as an affordable solution particularly for high bandwidth connectivity to key applications such as CRM and ERP, but many organizations have struggled with the burden of global DSL acquisition, provisioning and support. Virtela is the first provider to solve this problem, with a proven approach that has attracted more customers in more countries than claimed by even the largest carriers." - Infonetics Research
“[Virtela’s] business model is clearly being taken seriously by major enterprises and it is offering something which is different enough to attract attention and inspire trust despite its relatively unknown brand.” - Ovum
“If you’re trying to provide site-to-site connectivity across multiple carrier boundaries, the carriers are not anxious to peer with each other for services like MPLS, so really the only place you can go to is a VNO like Virtela…Companies like having service-level agreements that span multiple service provider clouds.” - Burton Group
"Virtela has put the industry on notice once again with the MPLS Service Fabric. Virtela's IPSF proved that the performance associated with a closed, single-carrier network can be exceeded through a managed collection of IP networks. Leveraging this same network design, Virtela raises the bar with MPLS-SF by addressing the inherent limitations of a single-carrier MPLS network, creating an MPLS alternative that is worthy of serious enterprise consideration." - Stratecast Partners
“Virtela is the first to go global on state-of-the-art WAN acceleration technology. Virtela has a 12 to 18 month lead over most MSPs.” - Forrester Research
“VNOs such as Virtela have moved toward a proactive customer service model through using innovative technology management platforms and by creating processes and incentive plans that reinforce that behavior.” - The Yankee Group
“Virtela offers a managed broadband VPN that makes broadband a business class solution, delivers industry-leading geographic coverage, and comes with best-in-class security and flexibility.” - IDC
“Virtela specializes in secure networks and infrastructure and has excellent flexibility for first-mile connections through local telco partnerships.” - Burton Group
“Overall, Virtela was deemed an "especially good fit for buyers that need to stitch together multiple carriers and are seeking professional services to complement MPLS", such as security audits and network design. The company also "offers one of the best web portals that allows for advanced functions like electronic order entry." - Forrester Research
“With its significant organic growth in new business and deployments, Virtela continues to capitalize on the market opportunity for managed services. We see Virtela maintaining its momentum while increasing its market position." - IDC
“All of the above allows Virtela to offer global MPLS capability to its customers, something no other network-owning competitor is able to do. Although they may be able to combine their owned and operated MPLS networks with internconnected MPLS networks, they are unable to offer the global consistency across those networks that Virtela is able to offer in terms of class of service.” - Ovum
“Gartner, Forrester Research, and other key analyst firms praise Virtela for its ability to combine the best characteristics of a global VNO and facilities based carrier and operate as a ‘Super-Integrator’. By extending the Super-Integrator model to include a comprehensive set of security services, Virtela again distinguishes itself as a global sole source provider of secure networking solutions.” - Core Competence
"A managed service such as Virtela's Managed Mail Defense is attractive for many organizations where the day-to-day fight against spam and viruses is a resource drain that will only get worse. The added-value of quarantining spam and other inappropriate content off of the enterprises' infrastructure further enhances the appeal of this solution." - The Yankee Group
"Exploiting Ethernet in the WAN enables companies to simplify the expansion of multi-site networks by capitalizing on the ubiquitous Ethernet infrastructure already in place. Virtela brings the invaluable benefit of a single source that can reach any company location around the world and provide optimal end-to-end performance and management." - IDC
"Virtela is the first provider I've heard talk about a methodology. They design the network around your business needs, approaching it more like an IT consultant would." - The Yankee Group
"The company's unique infrastructure and market approach really provide the power behind the service."
- Distributed Networking Associates
"[Virtela] offers a carrier-neutral approach to both the local access loop and the backbone carrier that promises customers secure, reliable future. With 24x7 support, SLAs to the CPE and extended to off net connections, Virtela may offer customers an advantage when it comes to using IP for converged (voice, video, data) networks. We believe Virtela will benefit in the long term as IP VPNs replace traditional Layer 2 service such as Frame Relay, ATM and leased lines." - Wainhouse Research
“The proposition that a VNO such as Virtela offers is that they are fast and agile and provide good service solutions in exotic places.” - IDC
"We expect that Virtela will be one of the survivors in the highly competitive and overcrowded VPN/security service provider market because their innovative technology and carrier independence allows customers to save money and add reliable real-time applications (voice and video) to their VPNs." - Infonetics Research
"In Stratecast Partners' final assessment of Virtela, the company has chosen and nurtured a business strategy that will generate continuous growth in customers, revenues and even profits." - Stratecast Partners